Effective Date: 3 Nov 2024

Thank you for visiting KatStore.in! We strive to provide you with the best shopping experience possible. Below is our shipping policy to help you understand how we handle orders.

1. Shipping Locations

We currently ship to locations within India. Unfortunately, we do not ship internationally at this time.

2. Processing Time

All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays. If we experience high order volume or other unforeseen circumstances, shipments may be delayed. We will notify you via email if there is a significant delay in your order.

3. Shipping Methods

We offer the following shipping options:

• Standard Shipping: 5 to 7 Business Days
• Express Shipping: 1-3 Days

Shipping fees are calculated at checkout based on your location and selected shipping method.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier’s site.

5. Delivery Issues

If you experience any issues with the delivery of your order (e.g., it is late, damaged, or lost), please contact our customer service team at kuliattumoor@gmail.com within 1 days of the expected delivery date. We will work with you to resolve the issue.

Please take video of Opening Received Box for safer side, its only thing we can claim from shipping company.

6. Returns and Exchanges

Please refer to our Return Policy for information regarding returns and exchanges.

7. Contact Us

If you have any questions about our shipping policy, please feel free to contact us at Kuliattumoor@gmail.com or call / whatsapp +91 8793380855.

Thank you for choosing KatStore.in!